Heather Brown

$175,239.94asDirector – Customer Experience

Employed by City Of Toronto – Toronto Transit Commission in 2025, according to Government of Ontario public salary records.

Salary Information

Historical salary and taxable benefits from 2017 to 2025.

YearPositionSalaryBenefitsPerformance
2025
Director – Customer Experience
$175,239.94
$599.23
1.35%
2024
Director - Customer Experience
$177,641.38
$527.64
24.61%
2023
Director - Customer Experience
$142,562.02
$455.88
2.45%
2022
Director - Customer Experience
$139,152.45
$436.41
6.21%
2021
Manager - Customer Communications
$131,011.58
$399.07
8.24%
2020
Manager - Customer Communications
$121,034.43
$397.63
1.79%
2019
Manager - Customer Communications
$118,902.70
$372.83
9.72%
2018
Manager - Customer Communications
$108,371.40
$705.48
7.83%
2017
Senior Communications Advisor
$100,500.17
$3,854.08

The Ontario Sunshine List reports that Heather Brown was paid $175,239.94 in 2025 as Director – Customer Experience at City Of Toronto – Toronto Transit Commission. This represents a 1.35% decrease from the previous year's reported salary. Heather Brown has appeared on the Ontario Sunshine List 9 times between 2017 and 2025, with reported earnings peaking at $177,641.38 in 2024. In addition to salary, $599.23 in taxable benefits was disclosed for 2025. City Of Toronto – Toronto Transit Commission reports under the Municipalities & Services sector of Ontario's public sector salary disclosure.

Top earning Director – Customer Experiences in City Of Toronto – Toronto Transit Commission

NameSalary
Heather Brown$175,239.94
NameSalary
Glen Buchberger
Special Advisor – Plant Maintenance
$175,916.05
Amanda Boni
Senior Project Manager
$175,878.44
Simon Kwan Hoi Chan
Senior Project Engineer
$175,841.28
Ramill Lazar
Duty Manager – Transit Operations
$175,718.60
Tony Isacco
Manager – Vehicle Maintenance
$175,687.84
Steven Barreiro
Track Access Controller
$175,233.26
Fabrice Kashibura
Director – Systems Integration
$175,075.96
Jason Mcbride
Manager – Vehicle Maintenance
$175,006.30
Jamie Simpson
Transit Control Integration Director
$174,860.86
Mark Biamonte
Director – Emergency Management and Fire
$174,720.67